Global Network Transformation for a Travel Retail Enterprise
Global SD-WAN Architecture & Seamless Cloud Migration
Overview
A global travel retail enterprise needed to unify its international network and migrate core systems to the cloud, but faced unstable cross-border performance, inconsistent IT standards, and rising operational complexity.
ESUN designed a Fortinet SD-WAN global architecture with unified operations, helping the customer improve cross-border connectivity, reduce IT workload, and complete its cloud migration with stability and control.
Challenges
1
Inconsistent network performance across regions
The customer relied on a mix of MPLS, leased lines, and local Internet services, resulting in uneven connectivity quality.
2
High troubleshooting workload
Fragmented links and scattered operations made fault handling slow and difficult for IT teams.
3
Limited visibility for global operations
The lack of centralized management made it hard to standardize service quality across stores and offices.
4
Cloud migration risk
The planned migration to JD Cloud required stable connectivity to avoid disruption to business operations.
Solutions
Global SD-WAN architecture
Built a secure global backbone using Fortinet SD-WAN over MPLS, linking Mainland China, Hong Kong, and Europe.
Unified operations model
Standardized service management across regions with both on-site and remote support under one framework.
7×24 monitoring with SLA response
Provided round-the-clock monitoring and SLA-based incident response to reduce troubleshooting delays.
Hybrid-cloud connectivity enablement
Enabled stable cloud and on-premise connectivity to support a smooth and fully controlled JD Cloud migration.
